Jewelry Repairs

Jewelry Repair & Warranty Services at Creations Fine Jewelers

At Creations Fine Jewelers, we understand that your jewelry holds both monetary and sentimental value. Our expert repair team is here to restore your cherished pieces to their original beauty, ensuring they continue to bring joy for years to come. Whether it’s a simple repair or a complex restoration, our process is thorough, transparent, and tailored to your needs.

Jewelry Repair Process


Initial Assessment

The process begins when you bring your jewelry to us. We’ll conduct an initial assessment to identify visible issues and discuss your specific concerns and repair requests. This helps us understand the full scope of work needed to bring your piece back to life.

Detailed Inspection

Using specialized magnification tools, we thoroughly inspect your jewelry for any areas needing repair. This includes checking for loose stones, worn prongs, damaged clasps, and any structural weaknesses that may not be immediately visible.

Documentation and Estimate

To ensure complete transparency, we document the condition of your jewelry with detailed photographs and notes. Based on the inspection, we provide you with a comprehensive repair estimate that outlines the costs and expected turnaround time for the work.

Client Approval

Before we proceed, we review the estimate with you and obtain your approval to begin the repair. If any additional costs arise during the repair process, we will discuss these with you in advance, so there are no surprises.

Cleaning

Once approved, the first step in the repair process is cleaning. We carefully clean your jewelry to remove dirt, grime, and old residues, which makes it easier to perform precise repair work. The cleaning method is tailored to the type of metal and gemstones in your piece.


Types of Repair Work

We perform a wide range of repair services, including:

  • Stone Setting: Securing loose stones or replacing missing ones with matching gemstones.
  • Prong Re-tipping: Rebuilding worn prongs to ensure stones are securely held in place.
  • Soldering: Repairing broken chains, rings, or other metal components.
  • Resizing: Adjusting the size of rings or bracelets for a comfortable fit.
  • Clasp Repair/Replacement: Fixing or replacing broken clasps on necklaces and bracelets.
  • Polishing and Re-plating: Restoring the shine and luster of your jewelry, including reapplying rhodium plating for white gold pieces.

Quality Control

Before the repair is considered complete, we conduct a thorough quality control check. This ensures that all repairs have been performed to the highest standard and that the jewelry is structurally sound. We also inspect for any additional issues that may need touch-ups.

Final Cleaning and Polishing

As a final step, we give the jewelry a last round of cleaning and polishing, ensuring it looks as close to new as possible. The goal is to restore both the beauty and integrity of your piece.

Client Notification

Once the repair is complete, we notify you immediately and arrange for pick-up or delivery. We also provide care instructions to help you maintain your jewelry’s condition after the repair.

Delivery and Review

When you receive your repaired jewelry, we’ll walk you through the work that was performed and ensure you are satisfied with the results. We also provide any necessary documentation or warranties to guarantee the quality of the repair.

Follow-Up

Our relationship doesn’t end when you leave the store. After a set period, we follow up to ensure your jewelry is still in good condition and that you are happy with the repair. This extra step reflects our commitment to your satisfaction and the longevity of your treasured piece.

Why Choose Creations Fine Jewelers for Repairs?

  • Expert Craftsmanship: Our skilled team of jewelers handles everything from minor repairs to complex restorations.
  • Transparent Process: You’ll always know what’s happening with your jewelry, thanks to our detailed documentation and communication.
  • Peace of Mind: We provide warranties and follow-up care to ensure your jewelry continues to look and function beautifully.

If your jewelry needs repair, trust Creations Fine Jewelers to bring it back to its original brilliance. Visit us today to discuss your repair needs and get a personalized consultation.


Jewelry Repair & *Warranty Services

At Creations Fine Jewelers, we understand that your jewelry holds both monetary and sentimental value. Our expert repair team is here to restore your cherished pieces to their original beauty, ensuring they continue to bring joy for years to come.

 


Is your jewelry in need of repair? Visit us today or contact Creations Fine Jewelers to schedule a repair consultation with our skilled experts.

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Jewelry & Watch Repair Disclaimer

The jewelry and watch repair processes detailed here are general guidelines to help customers understand our approach. Individual repair needs, timelines, and costs may differ based on the unique condition and requirements of each piece. Creations Fine Jewelers reserves the right to adapt the repair process as necessary. This information is intended as a general overview and does not constitute a legally binding agreement. For specific repair information, please consult directly with our expert Advisors and repair specialists.