Watch Repairs

Watch Repair & Warranty Services at Creations Fine Jewelers

At Creations Fine Jewelers, we understand that your watch is more than just a timepiece—it's a symbol of precision, craftsmanship, and personal value. Whether it’s a luxury watch or a treasured family heirloom, our expert team is equipped to restore your watch to its original condition. Our repair process is thorough and transparent, ensuring that your timepiece receives the care it deserves.

Watch Repair Process

Initial Assessment

The repair process begins when you bring your watch to us for an initial assessment. We’ll carefully inspect the watch to identify any visible issues and discuss your specific concerns or repair requests. This helps us understand the scope of work required to bring your watch back to perfect working condition.

Detailed Inspection

Our specialists use magnification tools to perform a thorough inspection of your watch. We check the movement, case, crystal, crown, and other key components to identify all areas that may need repair or servicing.

Documentation and Estimate

To ensure transparency, we document the current condition of your watch with detailed photographs and notes. Based on our inspection, we provide you with a comprehensive repair estimate that outlines the costs and expected turnaround time.

Client Approval

Before proceeding, we will review the estimate with you and obtain your approval. If any additional costs arise during the repair process, we’ll discuss them with you in advance, so there are no unexpected charges.

Watch Repair Work

Disassembly

The first step of the repair process involves carefully disassembling your watch. We separate the movement from the case and other components, organizing and labeling each part to ensure proper reassembly later.

Cleaning

Once disassembled, the watch case, bracelet, and individual components are thoroughly cleaned to remove dirt, grime, and old lubricants. We use specialized ultrasonic cleaning machines and solutions to ensure a deep and precise clean.

Movement Servicing

The heart of your watch is its movement. We disassemble the movement and inspect each component for wear or damage. Worn or damaged parts are replaced or repaired, and the movement is cleaned, reassembled, and lubricated to ensure optimal performance.

Crystal and Case Repair

If your watch’s crystal is scratched or damaged, we replace or polish it to restore clarity. The case and bracelet are also repaired or refinished to bring them back to their original appearance, removing scratches and restoring their shine.

Water Resistance Testing

For water-resistant watches, we perform rigorous water resistance tests to ensure that your watch meets the manufacturer's specifications. We replace any necessary gaskets and seals to maintain or restore its water-resistant capabilities.

Reassembly and Final Steps

Reassembly

Once all repairs are complete, we carefully reassemble your watch. The movement is reinstalled into the case, and we securely attach the case back to ensure a proper fit and seal.

Quality Control

Before we consider the repair complete, we perform a series of tests to ensure your watch is functioning perfectly. These tests include checking timekeeping accuracy, power reserve, and overall performance. We inspect for any remaining issues or areas that need touch-ups.

Final Polishing and Cleaning

As a final touch, we give your watch a thorough cleaning and polishing to restore its appearance. Our goal is to make your watch look and function as close to new as possible. 

Client Communication and Warranty

Client Notification

Once your watch repair is complete, we’ll notify you and arrange for pick-up or delivery. We also provide you with care instructions to help maintain your watch’s condition and ensure it continues performing at its best.

Delivery and Review

When you receive your repaired watch, we’ll walk you through the work that was done and make sure you’re fully satisfied with the results. If applicable, we’ll provide any necessary documentation or warranties for the repairs performed.

Follow-Up

To ensure your watch continues performing optimally, we follow up with you after a set period. Our goal is to make sure that your timepiece remains in excellent condition and that you are completely satisfied with the repair.

Why Choose Creations Fine Jewelers for Watch Repairs?

  • Expert Craftsmanship: Our skilled watchmakers specialize in repairing and restoring luxury timepieces.
  • Precision and Care: We treat every watch with the care and attention it deserves, ensuring each repair is done with precision.
  • Transparent Process: Our detailed documentation and communication keep you informed at every stage of the repair process.
  • Comprehensive Services: From movement servicing to water resistance testing, we offer a complete range of watch repair services.

For professional watch repairs that you can trust, visit Creations Fine Jewelers. Contact us today to schedule your watch repair consultation.


Watch Repair & *Warranty Services

At Creations Fine Jewelers, we understand that your watch is more than just a timepiece—it's a symbol of precision, craftsmanship, and personal value. Whether it’s a luxury watch or a treasured family heirloom, our expert team is equipped to restore your watch to its original condition.




Time to repair your watch? Schedule a consultation today with Creations Fine Jewelers and let us bring your timepiece back to perfect working order.

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Jewelry & Watch Repair Disclaimer

The jewelry and watch repair processes detailed here are general guidelines to help customers understand our approach. Individual repair needs, timelines, and costs may differ based on the unique condition and requirements of each piece. Creations Fine Jewelers reserves the right to adapt the repair process as necessary. This information is intended as a general overview and does not constitute a legally binding agreement. For specific repair information, please consult directly with our expert Advisors and repair specialists.